Return or Exchange Policy:
If you are not completely happy with your purchase, you may return it and we can either send you a free exchange or issue a full refund (minus a $5.95 handling fee). For an exchange or return all items must be in new, unworn condition, with tags attached and received within 30 days of purchase.
Return and Exchange Process:
To return or exchange merchandise:
- Please fill out the return/exchange form included with your order and include original packing slip.
- To exchange: Clearly indicate size and color you would like of the in-stock item.
- For returns: Please indicate credit card number and name on the credit card to be credited. We do not keep credit card numbers once the original order has been processed.
- Pack the items securely in the original product packaging. Make sure to include all items and paperwork. All items must be returned in original, unworn condition*, with hang tags attached and in original packaging to ensure credit.
- Please return to address shown on return/exchange form:
SherryWinks, Excelsior, PO Box 555, 10 Valley St #8 & 9, Lee, MA 01238
- All return shipping charges are paid by shipper. SherryWinks does not accept COD, bill to receiver, or 3rd party billed deliveries. It is recommended that you use a trackable and insurable shipping method. If your shipment is uninsured and gets lost or damaged, we have no way of issuing you a credit or exchange.